Dashboard Design

As a strategic communications consultant, I believe that using a “dashboard” is important, but equally as important is making sure the dashboard has a purpose.  Often dashboards highlight different parameters associate…

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“Can you Hear Me?”

Listening better — particularly as a consultant — is a strategic tool.  As a consultant, you have to listen. Really, you have to listen. Really. It doesn’t mean listen until…

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“Uh Oh…”

As a child, if I broke something or ruined something, my mother would never lose her cool but rather say “there’s more where that came from.” It’s not that she…

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“We have an issue…”

A recent article in McKinsey Quarterly made me reflect on managing issues – which I’ve done for decades now!  And while there is a lot to organizing how to manage…

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