Insights | Patient Engagement & Communications

Thank you on behalf of those I work with…and the thousands of people working to make patients’ lives better

To thank my clients and the expert consultants with whom I work, I chose to donate in their honor — thousands of people around the world that want to make…

“Do I need to be at that meeting?”

It’s snowing and I will have to shovel. But, before I do, I pulled up a 2012 article about why people hate meetings and realized not much has changed: 1.…

“The Value of an Idea Lies in the using of it”…Thomas Edison

A few years ago, the World Economic Forum listed 10 innovative jobs that didn’t exist 10 years ago: application developer, social media manager, Uber driver, driverless car engineer, cloud computing…

Dashboard Design

As a strategic communications consultant, I believe that using a “dashboard” is important, but equally as important is making sure the dashboard has a purpose. Often dashboards highlight different parameters associate…

Looking at Value Assessments with My Communicator’s Hat

To Be Clear: There is no price at which a medicine will be considered fair by everyone. In my experience, even free medicine is challenged about its price. So instead…

When is a process not a process?

You may hate me now – I LIKE DEVELOPING PROCESSES I can see eyes rolling because for most — system…review…policy…PROCESS…this is akin to saying: “This will take at least…

What Exactly is Universal Health Coverage?

The hallways of the World Health Organization (WHO) seem to be filled with discussions of universal health coverage. While a topic they’ve been discussing for years, it has taken on…

The Digital Transformation — ugh…

I know I need to know this…Digital Stuff but… it’s so out of my wheelhouse I can’t really focus on it. There are a lot of articles about the digital transformation…

Pull the Fire Alarm and Empty the Room

“Pull the Fire Alarm and Empty the Room” was my fallback if a presentation to senior executives (Presidents and CEOs) was going south. But it’s not really the right counsel…

Don’t Present…Engage

I’m putting a presentation together for the fall Healthcare Businesswomen’s Association Annual Conference and realized I needed to focus not just on the message but the medium. But in thinking…